Last Updated: 20-5-2024
At abhishekbhanot.in, we strive to ensure that our customers are satisfied with their digital products and services. However, we understand that there may be instances where you need to request a cancellation or refund. Please review our policy below for detailed information on our cancellation and refund processes.
1. Cancellation Policy
Digital Products and Services
- Immediate Access: Once a digital product or service has been accessed or downloaded, it cannot be canceled or refunded.
- Pre-Access Cancellation: If you wish to cancel your purchase before accessing or downloading the digital product or service, please contact us immediately.
2. Refund Policy
Eligibility for Refunds
We offer refunds under the following conditions:- Technical Issues: If you experience technical issues that prevent you from accessing or using the digital product or service, and our support team is unable to resolve the issue.
- Misrepresentation: If the digital product or service is significantly different from its description or does not meet the promised functionality.
Refund Request Timeframe
- You can request a refund within 30 days of your purchase date. Requests made after 30 days will not be eligible for a refund.
3. How to Initiate a Refund or Exchange
To initiate a refund or exchange, please follow these steps:- Contact Us: Send an email to our support team at contact@abhishekbhanot.in with your order details, including the order number, purchase date, and the reason for the refund or exchange request.
- Review Process: Our support team will review your request and may contact you for additional information if necessary.
- Approval: If your refund request is approved, we will notify you via email.
4. Refund Processing Time
- Processing Time: Once your refund request is approved, we will process the refund within 7-15 business days.
- Refund Method: Refunds will be issued to the original payment method used at the time of purchase. Depending on your payment provider, it may take additional time for the refund to reflect in your account.
5. Contact Us
If you have any questions regarding our Cancellation and Refund Policy or need assistance with a refund or exchange, please contact us:- Email: contact@abhishekbhanot.in
- Phone: +91-8437373431
- Contact Form: https://abhishekbhanot.in/contact/